Legal notice

Privacy is a matter of trust and we value your trust. We respect your privacy and privacy. That is why we comply with the legal provisions when processing your personal data. We would like to inform you here about the data registered and used by us and ask you for your consent for certain forms of data use. In the first part we inform you about the registration and use of your data in the context of website visits and possible orders. Insofar as you have explicitly given us permission for the commercial use of data (newsletter, offers from third parties, etc.) or for other forms of data use, you will find further information about the scope of this and the possibilities of objection in the second part. You can visit our online store and look around without having to provide any personal information, unless of course you log in with username and password. You can print or save this document using the standard functions of your Internet program or browser (for example, selecting "File" and then "Save As ...").

  1. General data recording and general use 1.1 Data Recording and Use. a.Advertising purposes: we use your data for advertising purposes, i.e. for information about products from our range and for updates on our business activities. We only use e-mail advertising for this, insofar as this is permitted by law or if you have expressly authorized us to do so.

b.Order: your data will be registered, stored and processed by us with a view to processing your order and any subsequent warranty, as well as with a view to our service provision. When processing your order, the service providers engaged by us (carriers, logistics companies and banks) receive the necessary data. We need your correct address details when ordering products and services. Your telephone number will only be used for questions. We need your e-mail address to be able to confirm receipt of your order and to communicate with you. We also use it for identification (customer login). You will also receive an order confirmation via this address.

  1. Customer login: Your specific order data is stored by us, but cannot be requested directly from us for security reasons. However, every customer who registers for this will receive direct access by means of a password. This allows you to consult information about your placed, open and recently shipped orders as well as manage your address and bank details and the newsletter. The customer undertakes to treat the personal access data confidentially and not to make it available to unauthorized third parties. We are not liable for unauthorized use of passwords, unless the misuse is attributable to us.
  2. Other data collection and other use: Website visit and newsletter: when you visit our website (even if this is done, for example, via a link in a newsletter), certain data is registered and stored. For the security of the system, for example, the domain name or IP address of the computer from which the request originated is temporarily stored. This data will be deleted after seven days at the latest. Any data entered, the date of the request, the http response code, the website from which the computer accesses our website and finally the transmitted amount of data (bytes) are also registered and stored. Analyzes of user behavior are exclusively anonymous (for example: a specific message has been requested by 45% of the readers of the newsletter). This enables us to tailor our information offer to the interests of the readers. We use the "double opt-in" principle for the dispatch of the newsletter. This means that we will not send you a newsletter until you confirm in our e-mail confirmation by clicking a link that we should activate the newsletter service. Ofcourse we also use your personal data to comply with applicable laws and regulations.
  3. Market and customer satisfaction survey: Your data will only be used for our market and customer satisfaction survey. Naturally, we use this data anonymously and for statistical purposes of the Miss Marmelstein company. You can close the questionnaire at any time. We would also like to point out that your answers will not be distributed to third parties or made public. Entering your e-mail address is only necessary if you take part in a win promotion. We will never store your answers together with your email address.

1.2 Cookies

Accepting cookies is not mandatory for a visit to our website. However, we would like to point out that using the shopping cart function and ordering products is only possible if cookies are accepted.

What are cookies? Cookies and Flash cookies are small files that are stored on your computer by means of your browser and that exchange certain settings and data with our system. In principle, there are two different types of cookies, the so-called session cookies, which are deleted as soon as you close your browser and temporary / permanent cookies, which are stored on your computer for a longer period of time or indefinitely. Saving settings and data helps us to tailor our website and our offers to your wishes and to make it easier for you to use, e.g. because certain information about you is stored in such a way that you do not have to use it again on every subsequent visit. need to enter.

Which cookies are used by Marmelstein? Most of the cookies we use are automatically deleted from your hard drive after the browser session (end of the session) (hence the name session cookies). Session cookies are required, for example, to be able to offer you the shopping cart function via several pages. We also use cookies, which remain on your hard drive. On a subsequent visit, it is then automatically recognized that you have already visited our website and which data you have entered and which settings you prefer. These temporary or permanent cookies (lifespan 1 month to 10 years) are stored on your hard disk and are automatically deleted after a preset time. These cookies are primarily intended to make our offer more user-friendly, more efficient and more secure. These files make it possible, for example, to display information specifically tailored to your interests on the page. The sole purpose of these cookies is to tailor our offer as closely as possible to your wishes as a customer and to make surfing our pages as comfortable as possible.

What data is stored in the cookies? The cookies used by Marmelstein will not store any privacy-related data. The cookies we use cannot therefore be linked to a specific person and therefore not to you. When cookies are accepted, they are given an identification number. At no time will it be possible for your privacy-related data to be linked to this identification number. Your name, your IP address or comparable data, which would enable the cookies to be linked to your person, will not be stored at any time. Based on the cookie technology, we only receive anonymous information, e.g. about the pages of our shop that were visited and the products that were viewed, etc.

What is Onsite Targeting?

Cookies and Flash cookies are small files that are stored on your computer by means of your browser and that exchange certain settings and data with our system. In principle, there are two different types of cookies, the so-called session cookies, which are deleted as soon as you close your browser and temporary / permanent cookies, which are stored on your computer for a longer period of time or indefinitely. Saving settings and data helps us to tailor our website and our offers to your wishes and to make it easier for you to use, e.g. because certain information about you is stored in such a way that you do not have to use it again on every subsequent visit. need to enter.

Are there also cookies from third parties (so-called third party cookies)? Miss Marmelstein uses the services of some advertising partners who help us to make the Internet offer and the Miss Marmelstein website more interesting for you. That is why cookies from partners are also stored on your hard drive during a visit to the Miss Marmelstein website. These are temporary / permanent cookies, which are automatically deleted from your hard drive after a preset time. These temporary or permanent cookies (lifespan 14 days to 10 years) are stored on your hard disk and are automatically deleted after a preset time. The cookies of our partners also do not contain any privacy-related data. Pseudonymous data is only stored under one user ID. This includes, for example, data such as which products you have viewed, whether you have purchased something, which products were searched for, etc. These pseudonymous data are at no time linked to your privacy-related data. Their sole purpose is to enable our advertising partners to offer you advertising that may actually interest you.Re-targeting

We use so-called re-targeting technologies for our website. We use these technologies to make the internet offer even more interesting for you. This technology makes it possible to offer Internet users who have previously shown interest in our shop and products, advertisements on the websites of our partners. We are convinced that the display of personalized, interest-related advertisements is more interesting for the internet user than advertisements that do not have this relationship. These advertisements are displayed on the pages of our partners on the basis of a cookie technology and an analysis of previous usage behavior. This form of advertising is completely anonymous. No privacy-related data is stored and no usage profiles are linked to your privacy-related data.

Statement of approval

I agree to the use of so-called cookies and that my usage data is collected, stored and used. In addition, I agree that my data will remain stored even after the browser session and can, for example, be opened again during my next session on the website. I can revoke this declaration of consent at any time by refusing the use of cookies in my browser settings.

How can I prevent the cookies from being stored?

In your browser you can set that cookies can only be accepted if you give permission. If you only want to accept Miss Marmelstein cookies, but not those of our service providers and partners (third parties), you can disable the setting "Accept cookies from third parties" in your browser (Firefox) or select the Block option under the setting Indirect cookies. (Explorer 8). In most cases, the help function in the menu bar of your browser will indicate how you can refuse new cookies and disable cookies that have already been stored.

When using computers together that are set to accept the storage of cookies and Flash cookies, we recommend that you always log out completely after the sessions.

This website also uses Google Analytics, a service of Google, Inc. (hereinafter "Google"). Google Analytics uses cookies, i.e. text files that are stored on your computer and which enable an analysis of your use of our internet offer. The information generated by a cookie about your use of this website (including your IP address) is sent to a Google server in the USA and stored there. Google adheres to the "US Safe Harbor principles" and is registered with the "Safe Harbor" program of the US Department of Commerce. Google uses this information to analyze your use of the website, to compile reports on website activities for us and to provide us with other services in the field of website and internet usage. Google may also provide this information to third parties insofar as this is required by law or insofar as third parties process this data on behalf of Google. Google will never combine your IP address with other Google data. You can prevent cookies from being installed by means of the appropriate setting in your browser software; however, we point out that in this case you may not be able to use all functions of this website in full. By using this website you agree that the data collected about you will be processed by Google in the manner and for the purposes described above. Data is collected and stored on this website for marketing and optimization purposes. Usage profiles are generated under a pseudonym based on this data. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the buffer of the browser of the website visitor. The cookies make it possible to recognize the browser.

1.3 Log files

Every time you visit the pages of Miss Marmelstein, usage data is sent to our system by the respective browser and stored in protocol files, the so-called server log files. The data records stored thereby contain the following data: date and time of opening the page, name of the page opened, IP address, referrer URL (the origin URL from which you arrived at the Miss Marmelstein website), the amount of data sent, as well as information about the product and the version of the browser used.

The IP addresses of the users are deleted or anonymized after the session has ended. During the anonymizing process, the IP addresses are changed in such a way that the individual data relating to personal or business relationships can no longer or only be returned to a specific or identifiable natural person at a disproportionate effort in time, costs and labor.

We analyze these log file records in an anonymous form, so that we can further improve our offer and the Miss Marmelstein webshop and design it in a more user-friendly way, detect and resolve errors faster and manage the server capacity. For example, we can reconstruct at what time the Miss Marmelstein webshop attracts the most visitors. We adjust our data volumes accordingly, so that you can access our shop and make your purchases as quickly as possible. In addition, we can identify and resolve any errors in the Miss Marmelstein shop faster by analyzing the log files.

I agree that Miss Marmelstein analyzes the data stored in the so-called log files in order to optimize the Miss Marmelstein webshop and its use.

1.4 Secure data transfer

Your personal information is sent securely and encrypted by us. This applies to both your order and the customer login. We use the SSL (Secure Socket Layer) coding system for this. No one can guarantee absolute security, but we protect our website and other systems through technical and organizational measures against loss, destruction, use, modification or distribution of your data by unauthorized persons.

  1. Express Consent

In this section of the Privacy and Terms of Use, you will find the content and scope of various forms of explicit consent to the use of your data that you can provide to us on a voluntary basis and revoke at any time.

2.1 You will receive information about attractive offers that can be canceled at any time via our newsletter. Please also provide further personal data (for example your name) when ordering via the newsletter so that we can address you. Of course you can also contact us anonymously or our newsletter anonymously resp. received under a pseudonym (for example, with a free-mail address that does not reveal your name). We use data that we receive in the context of the analysis of newsletters to personalize our services and to optimally adapt them to the interests and preferences of the user, as well as for advertising and market research. The data is stored by us for archiving and for repeated use for the stated purposes.

  1. Rights of the data subject

3.1 Right to information and other rights

Under applicable privacy legislation, our customers may request access to their stored data as well as - where applicable - request that their personal data be corrected, supplemented, deleted or blocked. With regard to the provision and use of your data in the context of the creditworthiness assessment, we will provide you on request, on a case-by-case basis, with generally understandable and insightful information about:

- the probability values calculated or stored for the first time in the last six months prior to receipt of the request for information, - the nature of the data used to calculate the probability values, and - the formation and meaning of the probability values, on a case-by-case basis and in a generally intelligible form. We take the protection of your data very seriously. To ensure that personal data is not provided to third parties, please send a written request clearly stating your person to:


Postal address: Miss Marmelstein, Van Baerlestraat 130-2, 1071BD Amsterdam (The Netherlands), email: info@marmelstein.nl

3.2 Possibility of withdrawal and objection

You can object at any time, either in general or in connection with certain measures, to the use of the data for direct marketing purposes and market research or to the creditworthiness assessment. In particular, you can - free of charge via info@missmarmelstein.com - object to the further sending of the newsletter or other e-mail advertising. A written notification is sufficient for this (eg by e-mail or letter). You will of course also find an unsubscribe link in every newsletter as well as in other e-mail advertising. The option of revocation also applies to consent to the creditworthiness assessment or other forms of explicit provision of information. To do this, simply contact the above contact address.

Miss Marmelstein